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Cold showers, intermittent fasting, running, nootropics, music, surfing, dancing to EDM, high-intensity sports, creative outlets such as painting or starting new companies, kittens, funny movies, having fun with my kids, weekend getaways with my husband, laughing with family and friends, girls’ weekends and Marie Kondo-like organizing the heck out of my office and home. What? …
According to one of my favorite thought leaders, Brené Brown, people with strong boundaries are the most compassionate. What do you think of that statement? Does it seem counterintuitive to you? It often seems to me as though many of us lack solid boundaries because we don’t want to disappoint our patients or hurt their …
I saw a funny meme recently that got me thinking. At the top it read “Choose Your Fighter” and below this heading sat photos of three women: • Susan: She is gossipy and addicted to wine.• Karen: Summons the manager.• Brenda: Watches Grey’s Anatomy and believes she is a medical expert. It got me thinking: …
When I was a little girl, my uncle gave my parents a West Highland Terrier puppy. My uncle was a breeder of these dogs. With his certifications, bloodline, and paperwork, this little guy was worth about $1,000. We named him “Westy” (of course we did – my name is East, my brother’s name is West, …
“At the end of the day people won’t remember what you said or did, they will remember how you made them feel. -Maya Angelou (This applies to your treatments as well.) After I graduated from PCOM’s master of traditional Oriental medicine program in 1999, I saved up for 2 years to treat myself to a …
Providing Your Patients With Exceptional Experiences Read More »
A Unique and Extraordinary Experiential workshop QUICK EVENT INFORMATION: Speaker/s: So many incredible presenters this year! Cost: Early bird pricing is good until March 31st: $395 for 2-Day Ticket, $595 for 3-Day Ticket Time: 8:30 am each day. 2-Day Ticket includes Friday Night Reception plus All day Saturday, half a day Sunday. 3-Day Tickets includes …
Alternative medicine practitioners have the power to create exceptional experiences that increase patient satisfaction and improve treatment outcomes. That is the view of Dr. East Phillips, DAOM, L.Ac, a licensed acupuncturist since 1999, a professor of Chinese medicine at the Pacific College of Oriental Medicine since 2004 and a doctor of acupuncture and oriental medicine …